Federico Mencuccini

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Experience

IT & Cloud Administrator | Grupo Cadarso October 2024 - Currently

  • Microsoft 365 Administration (Exchange, Teams, SharePoint, Intune, Onedrive)
  • Active Directory & Windows Server Management (AD, DNS, DHCP, WSUS, FTP)
  • Security & Threat Protection (Microsoft Sentinel, IronScales, Microsoft 365 Security)
  • 24/7 On-Call Support & Incident Resolution
  • VMware Administration (ESXi, vCenter, VDI)
  • Proactive Maintenance of end-user devices and data center (CPD) infrastructure, ensuring operational continuity (COLT Data Services)
  • Project Leadership: Led the company-wide 1Password deployment using SCIM bridge on Azure Kubernetes
  • Identity & Access Management (Active Directory, Entra ID / Azure AD)
  • Network and Firewall (Cisco, Fortinet)
  • VMware & VEEAM Backup Management
  • SAP Administration
  • Scripting & Automation (PowerShell, Python, 1Password CLI)
  • Oracle Opera Administration (Hospitality)
  • GPO & Policy Management (ADMX template creation & Group Policy Management)
  • ITSM & Ticketing (FreshService)
  • Technical Documentation & Knowledge Sharing
  • End-User Support: Providing both virtual and in-person assistance, ensuring effective incident resolution and follow-ups

Systems Administrator and Python Developer | Amundi September 2023 - July 2024

  • Developed the Stockify application in Python
  • Creation of PowerShell and Bash Scripts
  • Active Directory and VPN Administration
  • Responsible for technical documentation in IT
  • Administration and advanced queries in SQL databases
  • Technical Support for internal users through Jira
  • Citrix Administration

IT Helpdesk and COFB Wiki Creator | Barcelona College of Pharmacists - July 2021 - May 2022

  • Creating a website with IT Documentation (COFB Dokuwiki)
  • Customer service and technical support for users
  • Creating and configuring digital certificates
  • Configured IMAP and POP
  • Using HTML, CSS, PHP and Java
  • IT Documentation Manager

Technical Helpdesk - Brother (MST Holding) | November 2022 - May 2023

  • IT support for Brother printers for the UK market
  • Using tickets to ensure quick problem resolution and customer satisfaction.
  • Request management and problem resolution through calls and chats, complying with service level agreements (SLA).
Projects
Certifications
Education
  • Systems Administration in Networks (High-level Cycle)

    Salesians Sarria (Barcelona, Spain) - 2022-2024

    Grade: 8.8

  • Microcomputer Systems and Networks (Mid-level Cycle)

    Salesians Sarria (Barcelona, Spain) - 2020-2022

    Grade: 9.4

Other achievements
  • Motorbike License (A)
  • Car License (B)
Profile
I am a 21-year-old with a strong multicultural background, being half British and half Italian.

With more than 4 years of experience in IT, I am passionate about my profession and have as a career goal to become a solution architect in AWS and/or Azure.

I am eager to learn new things and improve my skills continuously. I am sociable and enjoy meeting new people.

Azure Administrator Azure Fundamentals
AWS Solutions Architect - Associate
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Languages
  • English Language IconEnglish - Native
  • Italian Language IconItalian - Native
  • Spanish Language IconSpanish - Advanced
  • Catalan Language IconCatalan - Advanced
  • French Language IconFrench - Intermediate
Skills
  • Azure, Terraform, .GIT and AWS
  • Adaptability and Fast learner
  • Systems Administration
  • Problem Solver
  • Python, PowerShell, Node.JS and 1Password CLI
  • Software Development
  • Teamwork
  • Virtualization, Linux and Cloud
Interests
  • Motorcycle riding
  • Gym
  • Acheiving Objectives
  • Cloud technologies